Seeking full-time Wellness Manager / Lead Yoga Teacher for Retreat Centre in Playa Troncones, Mexico.

New & exciting opportunity to join the team at Present Moment Retreat, a Boutique Hotel in the beautiful surf region outside of Ixtapa/Zihuatenajo, Mexico. We are seeking a full-time qualified Wellness Manager/Lead Yoga Teacher to oversee the Present Moment brand of wellness, the wellness team, scheduling, staffing, training, payroll, the quality assurance of treatments and guest experience, while also leading 5-7 classes per week as well as the weekly Meet & Greet for retreat groups.
The role is a mixture of Team Leader, Retreat Facilitator, Yoga Teacher, Therapist, Guest Services, Yoga Studio operations, Reception and Sales.

POSITION:
Wellness Manager/Lead Yoga Teacher

We are looking for an experienced, kind-hearted, person with a background in wellness to:

• Provide a personalized, bespoke service to our guests, consulting and recommending treatments to them with a high degree of professionalism
• Manage and coordinate the overall operations of the wellness team and therapy rooms
• Ensure that the yoga & wellness spaces are maintained to an award-winning standard
• Ensure that the therapists are trained and motivated to an award-winning standard
• Appraise the team’s performance and report feedback during management meetings
• Oversight of the Present Moment brand of wellness, schedules, staffing, training, and payroll
• Conduct all necessary job postings and interviews to ensure adequate staffing levels
• Lead 5-7 yoga classes per week as well as the weekly Meet & Greet for retreat groups
• Co-create bespoke retreats with facilitators to promote Present Moment’s yoga and wellness network
• Manage a monthly budget for the department
• Motivate the wellness team to exceed revenue targets through promotions and upselling
• Complete all reporting, inventories, & budgets, and submit the details to the appropriate manager
• Liaise with the Reservations & Guest Relations Managers to ensure the guests receive award-winning standards of service
• Work with the Executive Chef to design raw, vegan, cleanse menus
• Conduct guest therapies and treatments when required as part of the wellness schedule
• Communicate with guests to schedule wellness consultations
• Attend regular classes to ensure all standards are being met and to provide constructive feedback
• Create Wellness manuals and checklists
• Schedule and lead regular team meetings
• Complete payroll on time every two weeks
• Create weekly Class and Wellness schedules
• Oversee all appointments in MindBody and coordinate schedules with Guest Relations
• Have a casual personal check-in with each guest on the day of their scheduled sessions
• Deliver all pertinent information to Guest Relations regarding guests therapy sessions and classes
• Promote all amenities, conveniences and programs offered
• Create promo materials like flyers and notice boards for upcoming events
• Suggest and promote retail products or additional services
• Uphold hygiene standards and follow health and safety regulations
• Respond to any questions, needs and desires of guests, and follow up to ensure their requests have been met to their satisfaction
• Sign-in students into yoga classes using MindBody software
• Promote hotel services and activities
• Oversee and balance all cash & CC payments
• Contribute to the operations of the retreat center

 An ideal applicant must have strong leadership, interpersonal, and administrative skills. As a leader of the Wellness team you must be flexible with daily tasks, willing and able to motivate a team, and be confident and professional with guests of the center.

REQUIREMENTS:

• Proven experience as a Wellness or Spa Manager/Retreat Leader/Yoga Teacher & Therapist
• Minimum 200 hour YTT and 3 years teaching experience
• Hands on experience in massage techniques & body therapies
• Proficient computer skills
• Proficient with MindBody software
• Able to legally work in Mexico (preferred)
• Must have solid professional references
• Hospitality experience
• Experience in sales & social media will be considered an asset
• Excellent knowledge of English language, as well as basic Spanish (required)
• Excellent communication and customer service skills
• Positive attitude

COMPENSATION:

• Salary to be determined based on experience and discussed during interview
• Daily meal and smoothie on work days and 50% off of all other restaurant charges
• Free Yoga classes
• 1 60 minute massage per month

WEEKLY SCHEDULE:

Thursday through Monday (generally) – 8 hours average shift
Leading the yoga classes from Friday PM to Sunday AM (may change weekly)
Leading an additional 1-3 yoga classes throughout the week

APPLICATION: 


• Cover letter explaining why you would be a great fit
• CV (be sure to include contact information from at least 2 references)
• A short video of yourself leading a yoga class. Does not need to be high quality. We would just like to get an idea of your presence while teaching.

Please send your completed application to emiliano@presentmoment.sapphiretechnologies.live with the subject of the email “Application for Wellness Manager/Lead Yoga Teacher”
 
Thank you for your time and interest!

Yoga Teacher/Massage Therapist 

Spend your summer teaching yoga in Paradise!

Seeking a Yoga Teacher/Massage Therapist  for work for trade opportunity at a Retreat Centre in Playa Troncones, Mexico

New & exciting opportunity to join the team at Present Moment Retreat, a Boutique Hotel in the beautiful surf region outside of Ixtapa/Zihuatenajo, Mexico. We are seeking a part-time qualified Yoga Teacher to provide professional and engaging asana classes and meditation to our clients. 

POSITION: Yoga Teacher/Massage Therapist

We are looking for an experienced, kind-hearted, responsible person to:

• Lead 5-7 yoga classes per week 
• Provide personalized treatments to our guests  3-4 days per week, 3-4 hours per day
• Work with the Wellness Manager to ensure the guests receive award-winning standards of service 
• Promote all amenities, conveniences, and programs offered at Present Moment
• Keep the treatment rooms and yoga platform clean and well-stocked 
• Respond to any questions, needs, and desires of guests, and follow up to ensure their requests have been to their satisfaction 

An ideal applicant must have strong interpersonal and teaching skills. As a member of the Wellness Team, you must be flexible with daily tasks, willing to lend a hand at any time, and be confident and professional with guests of the center. Provide personalized service to our guests, recommending treatments to them with a high degree of professionalism.

REQUIREMENTS:

• Proven work experience as a Yoga TeacherMinimum 200 hour YTT and 2 years teaching experience
• Proven work experience as a Massage Therapist
• Hands-on experience in massage techniques and body therapies
• Excellent knowledge of the English language, as well as basic Spanish (preferred)
• Communication and customer service skills
• Positive attitude
• Must have solid professional references
• Hospitality experience

 COMPENSATION:

• Private oceanfront accommodation in a luxury Deluxe Bungalow
• 1 Meal ticket for the days you teach
• 1 Smoothie per day
• 25% off all restaurant charges (except Happy Hour)
• Free Yoga classes

DURATION:

First week of July through August

APPLICATION: 

• Cover letter explaining why you would be a great fit
• CV (be sure to include contact information from at least 2 references)
• A short video of yourself leading a yoga class. Does not need to be high quality. We would just like to get an idea of your presence while teaching.

Please send your completed application to tom@presentmoment.sapphiretechnologies.live with the subject of the email “Application for Yoga Teacher/Massage Therapist”

Thank you for your time and interest!

The role of the Front Desk Agent includes, but is not limited to, assisting in all Front Office operations of the hotel, such as greeting clients as they arrive, assisting in coordinating their check-ins to assigned rooms and informing them about the hotel’s facilities, accommodating guests’ requests, and signing students into yoga classes using MindBody software.

Ultimately, you will be an integral part of the Guest Relations team and will work to uphold the hotel’s image by answering guests’ requests and making sure our visitors are completely satisfied.

The Front Desk Agent reports to the Guest Relations Manager, Operations Manager, and Reservations Manager.

DUTIES AND RESPONSIBILITIES

• Assist in coordinating all arrivals and departures of guests
• Assist with check-in and check-out procedures, including reservations and financial transactions
• Greet clients upon their arrival and give a tour of the hotel
• Assist with coordinating luggage delivery
• Inform clients of our hotel services, including breakfast and dining options
• Promote all amenities, conveniences and programs offered
• Assist in any extra projects/works needed by management
• Respond to any questions, needs, and desires of guests, and follow up with guests to ensure their requests have been met to their satisfaction
• Anticipate the unstated needs and desires of the guests
• Expect and react promptly to guests’ requirements and inquiries
• Actively listen and resolve guests’ complaints
• Coordinate and promote all off-site activities by encouraging guests to signup
• Provide upscale guest service experiences for clients throughout their stay
• Ensure special guests, like retreat leaders, disabled people, elderly, and VIPs, receive personalized services
• Recommend local tourist spots, including places to dine, shop and sight-see
• Establish friendly relationships with regular hotel clients
• Monitor daily bookings and ensure assigned rooms are prepared prior to check-in
• Examine daily Appointments in MindBody and assist the Wellness Manager
• Deliver all pertinent information to the Wellness Manager regarding guests therapy sessions and classes
• Liaise with Housekeepers and Wait Staff to provide an overall comfortable guest experience
• Monitor House Status in PMS and communicate cleaning needs to Housekeeping

We are looking for an experienced, kind-hearted, person with a background in hospitality and office administration to:

• Handle check-ins and check-outs
• Accommodate guest requests
• Sign-in students into yoga classes using MindBody software
• Communicate with hotel staff on the status of guest rooms
• Promote hotel services and activities
• Book and schedule appointments and activities for guests
• Handle cash & CC payments
• Maintain a clean and neat front desk area
• Contribute to the operations of the retreat center

An ideal applicant must have strong interpersonal and administrative skills. As a member of the Guest Relations team, you must be flexible with daily tasks, willing to lend a hand at any time and be confident and professional with guests of the center.

REQUIREMENTS:

• Proficient in English & Spanish
• Proficient with hotel PMS, Microsoft Excel, and MindBody
• Able to legally work in Mexico
• Must have solid professional references
• Successful history as a front desk agent or related hospitality experience

COMPENSATION:

• Salary to be determined based on experience
• 30% discount in the restaurant
• Daily staff lunch provided
• Free Yoga classes

APPLICATION: 

• Cover letter explaining why you would be a great fit
• CV (be sure to include contact information from at least 2 references)

Please send your completed application to tom@presentmoment.sapphiretechnologies.live with the subject of the email “Application for Front Desk Agent”

Thank you for your time and interest!